Clinic Representative - Urgent Care
Description
Role Purpose:
Under general supervision of the Office Manager, perform all duties relating to the reception and waiting areas of the Clinic in addition to assisting patients with physician and insurance referrals as designated by the physician.
Responsibilities:
Answer and correctly route all incoming calls and respond appropriately to inquiries and request for information.
Schedule referrals as directed by the physician to other physicians and/or ancillary services. Schedule appointments. Contact insurance carriers when appropriate for pre-certifications and referrals.
Greet patients and other individuals with clinic business. Direct patients and/or visitors to various clinic areas or to hospital departments. Assure cleanliness and organization of waiting room.
Enter patient information on all new patients as well as periodic updating of established patient accounts regarding address, charges incurred, insurance, etc.
Maintain patient charts and medical records. Photocopy medical records and send out when authorized. Receive and distribute mail 10240040
Gather data for monthly statistical report. Communicate errors in billing and/or other information to supervisor, and make recommendation for correction.
Supervise and evaluate office assistants; hold monthly staff meetings. Monitor office supplies in work area to ensure adequate inventory level and advise supervisor of malfunctioning office equipment.
Collect copayment. Communicate in a professional manner to business and industries regarding all outstanding invoices, initiate and make payment arrangements to minimize loss in revenue.
Review insurance verification and advise patient of third party benefits. Explain third party and self-pay portion of bills to patients and/or guarantor.
Evaluate financial status of patients accounts, initiate and make payment arrangements according to the workers' compensation payment and insurance regulation, and maintain a continuous follow up process on all accounts to minimize loss in revenue.
Perform other related duties as directed that correspond to the overall function of this position.
Qualifications
Preferred
Qualifications:
High school diploma or GED preferred.
Previous office experience in a physician's office or other health care setting preferred.
St. Anthony Hospital
St. Anthony Hospital is a601-bed regional referral facility specializing in cardiology, oncology,surgery and behavioral medicine. The hospital, established in 1898, is locatedin Midtown Oklahoma City and serves the needs of Central Oklahoma, as well asmany counties throughout Oklahoma, through its large rural affiliate network ofhospitals. Four St. Anthony Healthplex campuses provide convenient emergencyand outpatient service access to the outlying communities of the metropolitanarea. St. Anthony added urgent care services in May 2015 at St. Anthony North.St. Anthony has received numerous awards including the Oklahoma Quality Awardfor Excellence, Certified Healthy Business, Premier QUEST Award for High-valueHealthcare Citation of Merit, among others. Healthsights ranks St. Anthony atperformance levels for quality and patient satisfaction higher than localcompetitors and many national health care organizations.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Role Purpose:
Under general supervision of the Office Manager, perform all duties relating to the reception and waiting areas of the Clinic in addition to assisting patients with physician and insurance referrals as designated by the physician.
Responsibilities:
Answer and correctly route all incoming calls and respond appropriately to inquiries and request for information.
Schedule referrals as directed by the physician to other physicians and/or ancillary services. Schedule appointments. Contact insurance carriers when appropriate for pre-certifications and referrals.
Greet patients and other individuals with clinic business. Direct patients and/or visitors to various clinic areas or to hospital departments. Assure cleanliness and organization of waiting room.
Enter patient information on all new patients as well as periodic updating of established patient accounts regarding address, charges incurred, insurance, etc.
Maintain patient charts and medical records. Photocopy medical records and send out when authorized. Receive and distribute mail 10240040
Gather data for monthly statistical report. Communicate errors in billing and/or other information to supervisor, and make recommendation for correction.
Supervise and evaluate office assistants; hold monthly staff meetings. Monitor office supplies in work area to ensure adequate inventory level and advise supervisor of malfunctioning office equipment.
Collect copayment. Communicate in a professional manner to business and industries regarding all outstanding invoices, initiate and make payment arrangements to minimize loss in revenue.
Review insurance verification and advise patient of third party benefits. Explain third party and self-pay portion of bills to patients and/or guarantor.
Evaluate financial status of patients accounts, initiate and make payment arrangements according to the workers' compensation payment and insurance regulation, and maintain a continuous follow up process on all accounts to minimize loss in revenue.
Perform other related duties as directed that correspond to the overall function of this position.
Qualifications
Preferred
Qualifications:
High school diploma or GED preferred.
Previous office experience in a physician's office or other health care setting preferred.
St. Anthony Hospital
St. Anthony Hospital is a601-bed regional referral facility specializing in cardiology, oncology,surgery and behavioral medicine. The hospital, established in 1898, is locatedin Midtown Oklahoma City and serves the needs of Central Oklahoma, as well asmany counties throughout Oklahoma, through its large rural affiliate network ofhospitals. Four St. Anthony Healthplex campuses provide convenient emergencyand outpatient service access to the outlying communities of the metropolitanarea. St. Anthony added urgent care services in May 2015 at St. Anthony North.St. Anthony has received numerous awards including the Oklahoma Quality Awardfor Excellence, Certified Healthy Business, Premier QUEST Award for High-valueHealthcare Citation of Merit, among others. Healthsights ranks St. Anthony atperformance levels for quality and patient satisfaction higher than localcompetitors and many national health care organizations.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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