Front Desk Agent
Four Points by Sheraton Four Points by Sheraton Oklahoma City, OK Oklahoma City, OK Part-time Full-time Part-time Full-time 2 hours ago 2 hours ago 2 hours ago Job Requirements Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Work experience as a Hotel Front Desk Agent, Receptionist or similar role Customer service attitude Excellent communication and organizational skills Weekends required Holidays required Evening shift Morning Shift 8 hour shift This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with people and working on group projects Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction Detail-oriented -- would rather focus on the details of work than the bigger picture Achievement-oriented -- enjoys taking on challenges, even if they might fail Autonomous/Independent -- enjoys working with little direction Innovative -- prefers working in unconventional ways or on tasks that require creativity High stress tolerance -- thrives in a high-pressure environment Job Types:
Full-time, Part-time
Benefits:
Employee discount Flexible schedule Schedule:
8 hour shift Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with people and working on group projects Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction Detail-oriented -- would rather focus on the details of work than the bigger picture Achievement-oriented -- enjoys taking on challenges, even if they might fail Autonomous/Independent -- enjoys working with little direction Innovative -- prefers working in unconventional ways or on tasks that require creativity High stress tolerance -- thrives in a high-pressure environment Job Types:
Full-time, Part-time
Benefits:
Employee discount Flexible schedule Schedule:
8 hour shift Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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